Instelink can be reached by several different methods. Please refer below to find a suitable contact method.

If you would like to contact our technical support department, please create a ticket at our support helpdesk. This is the quickest way of obtaining support from a technician. Please note that telephone support is not officially available - you may or may not be able to reach a technician at the phone number below. However, you will be able to leave a voicemail with your name and contact information and someone will get back to you as soon as possible.

Our sales department can be contacted via email at sales@iisnet-networks.com or via live chat if during 9:00 AM-4:30 PM EST Monday to Friday. Sales support may not be available during weekends and statutary holidays.

For more contact options, please refer to the list below.

Instelink Telephone: 877-IISNET-1 (US Only) On-Duty Cell: 800-791-8720 Facsimile: 866-429-5822

Sales: sales@iisnet-networks.com Support: support@iisnet-networks.com Webmaster: webmaster@iisnet-networks.com Abuse: abuse@iisnet-networks.com

In case of emergency, such as security and account integrity issues, please call 877-IISNET-1 and select the emergency page option. This will send an SMS to all support staff. Do NOT select this option unless this is an actual emergency. If a server is down, please use the support helpdesk to submit a request instead. Abuse of the emergency feature may result in a fine of $50 per violation. Don't abuse it :)